Just been scammed? Do this now.
The first hours and days after a scam matter most. Follow these steps to protect yourself, preserve your evidence, and give any recovery the best possible chance.
Your immediate action plan
Work through these in order. Even if some time has already passed, each step still helps.
Stop all further payments immediately
Do not send another cent — not for “fees,” “taxes,” “insurance,” or to “unlock” your funds. These demands are part of the scam. The moment you suspect fraud, stop.
Preserve every piece of evidence
Save screenshots of conversations, the website or app, payment confirmations, wallet addresses, transaction hashes, and any names or phone numbers used. Do not delete anything, even if you're embarrassed by it.
Contact your bank or card provider
If you paid by card or bank transfer, report the fraud to your bank straight away. Ask about chargebacks and transfer recalls — these are time-sensitive.
Secure your accounts
Change passwords, enable two-factor authentication, and revoke any wallet approvals you granted. If a device may be compromised, stop using it for sensitive logins.
Report to the authorities
File a report with your local police and national fraud reporting body. A report number can support later recovery actions, even if the police can't pursue it directly.
Get professional recovery help
Tracing and recovery are specialist work. Bring your evidence to a recovery firm for a free assessment of whether — and how — your funds can be recovered.
Beware of recovery scams
Fraudsters target people who have already lost money, posing as recovery agents, “fund managers,” or even officials. Protect yourself by knowing the warning signs of a fake recovery service.
- Demands for large upfront fees before any work
- Guarantees that your funds will 100% be recovered
- Pressure to act immediately or pay in crypto only
- No verifiable address, team, or track record
- Contact only through messaging apps with no formal process
Common questions after a scam
It's been weeks. Is it too late?+
The scammer is still messaging me. Should I reply?+
I'm too embarrassed to tell anyone.+
Bring your evidence — let's assess it together
A free, confidential review will tell you honestly whether your funds can be recovered and what to do next.