Our Process

A clear path from loss to recovery

Recovery can feel overwhelming. We break it into four transparent phases, so you always know where your case stands and what happens next.

Phase 1

Free consultation & case review

It starts with a conversation. You share what happened — how you were contacted, how you paid, and how much was taken. There is no cost and no obligation, and everything you tell us is confidential.

  • Confidential intake of your situation
  • Honest assessment of whether recovery is viable
  • Clear explanation of the routes available to you
  • No upfront fees on qualifying cases
Phase 2

Case investigation & evidence

Our investigators build the foundation of your case: collecting records, documenting the fraud, and identifying the operators and payment routes involved. A strong evidence file is what makes every later step possible.

  • Structured collection of transactions and communications
  • Investigation of the platform or individuals behind the fraud
  • A court-ready evidence file
  • Identification of the payment infrastructure used
Phase 3

Fund tracing

Using blockchain forensics and financial investigation, we follow the money from your account to where it now sits — across banks, processors, exchanges, and jurisdictions.

  • Blockchain analysis of crypto movements
  • Tracing of bank and card payments
  • Identification of cash-out points and account holders
  • A map of where recovery is possible
Phase 4

Recovery & repatriation

With the money located, we act: freeze requests, chargebacks, regulatory complaints, and legal claims — whatever the case demands — to return your funds to you.

  • Freeze and disclosure requests to exchanges and banks
  • Chargebacks and bank recall procedures
  • Legal action through our partner network where needed
  • Repatriation of recovered funds to you
At a glance

The four phases

01

Consultation

A free, confidential review of your case and the options available.

02

Investigation

We build the evidence file and investigate the fraud.

03

Tracing

We follow the money to where it now sits.

04

Recovery

We freeze, claim, and repatriate your funds.

FAQ

Process questions

How long does the whole process take?+
It depends on the case. Tracing is often quick, while legal recovery can take weeks to months. We give you realistic timelines once we understand your situation.
Will I know what's happening at each stage?+
Yes. You get a secure client portal where you can track your case status, message your team, and see updates as they happen.
What if my case isn't recoverable?+
We'll tell you honestly during the review. We don't take on cases or charge fees where recovery isn't realistic.

Ready to begin phase one?

Your free consultation is the first step. Tell us what happened and we'll map your route to recovery.